Talk with an Agent without leaving home.
|Physically setup and connect computer, monitor, keyboard, mouse and speakers|
|Perform first time setup|
|Install critical system updates and set to automatically install future updates|
|Create user accounts (if applicable)|
|Optimize start-up and shutdown|
|Clean up menu, quick launch and taskbar shortcuts|
|Remove unwanted programs and trialware|
|Test network and internet connectivity on existing network|
|Set default web browser, homepage and search provider|
|Demonstrate basic functionality and answer questions|
|Install and update Internet security software|
|Install and configure apps/software programs (MS Office, Adobe Reader, etc.)||up to 3 applications|
|Setup email account(s)||up to 2 accounts|
|Create restore media on USB drive (includes cost of USB drive)|
|Install one hardware device (printer, external hard drive, video card, RAM, etc.)|
How do I know my computer is safe from viruses?
While it's almost impossible to be 100% covered, good preventative measures are the right start. Making sure your operating system is up-to-date and running an up-to-date, proactive anti-virus program are the 1 - 2 combination most likely to keep your machine free from infection.
What are critical system updates?
These include various system updates, the most common of which are updates to the operating system. Software developers at major brands like Microsoft, Adobe and Java work hard to make regular updates to their products available as a way to ensure the best performance and highest security. We'll make sure your new computer has all the latest updates and configure your system to update automatically, when possible, for future updates.